Searched online for replacement external power supply for Lacie 1TB hard disk.
8:37am e
Emailed lacie support for correct power supply information.
9:05am
User GEC-1M3K said remote user of FTP site was unable to log in.
Passed the buck.
Buck said user had incorrect log in information
User MBP gave correct information
User GEC-1M3K said remote user could log into site but could not download files from folder.
Passed the buck second time.
9:53am
User GEC-1M3C complained of websites not opening.
Checked random websites using Firefox. Could not connect.
Remoted into Application Server>Domain Controller Opened homepage. Opened random website normally.
Random website on local computer was up when logged out of remote session.
9:58amEmailed GEC-1M3C and received confirmation internet connection was working normally.
10:45am
GEC user MBP said Tower was having issues and mentioned plotter (HP DesignJet 4020ps).
Tower was at log in screen. Checked printing queue and successfully printed test page. User said Tower took 15minutes to boot up. Advised user not to turn off Tower and to put up a sign stating such.
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