After update no change in tax deductions
1. Go to Server
2. Log into TS-MAIN
3. Open Payroll > Tools
4. Download Taxes then click Yes
5. Enter Sage Customer #
6. Close window after download compete.
daily tech support log
Thursday, January 3, 2013
Friday, May 6, 2011
6 May 2011
iPhone 4 Email error
Unable to Move Message The message could not be moved to the mailbox Trash.
Summary
When accessing your email account on your Apple iPhone using IMAP it does not save emails to the correct Drafts, Sent or Trash folder or does not save draft, sent or trash emails to the server at all.Cause
iPhone uses its own set of folders for draft, sent and trash folders which are different to other email applications. iPhone can also be configured not to save a copy of the emails to the server and instead save them only on the iPhone.Resolution
- Choose Settings > Mail, Contacts, Calandars.
- Tap your Hosting email account.
- Scroll down and tap Advanced.
- Under Mailbox Behaviour tap Drafts Mailbox.
- Tap Drafts under On the server.
- Tap Advanced in the top left to go back.
- Tap Sent Mailbox.
- Tap Sent under On the Server.
- Tap Advanced in the top left to go back.
- Tap Deleted Mailbox.
- Tap Trash under On the Server. Link
Wednesday, October 27, 2010
26 October 2010
To release locked files in Sage.
At Application Server (Sage)
Start>Run>w3monv75
You are now in Pervasive Software Utility Monitor
Open Micro Kernel>Active Users or alternatively Active Files
Observe active files and/or users
After making sure data is saved and users are logged off, delete files and users.
If necessary, restart Sage server. That will release all locked files every time.
At Application Server (Sage)
Start>Run>w3monv75
You are now in Pervasive Software Utility Monitor
Open Micro Kernel>Active Users or alternatively Active Files
Observe active files and/or users
After making sure data is saved and users are logged off, delete files and users.
If necessary, restart Sage server. That will release all locked files every time.
Monday, October 18, 2010
18 October 2010
GEC-1M36 could not print to shared printer (spooling error)
Printer GEC-1M35 was powered on but non responsive to keyboard prompts.
(HP workstations running XP professional edition)
Did hard shut down and powered unit back on.
Green power on light went from green to red and beeped five (5x) times.
The cooling fan is blowing loudly.
Opened workstation.
Removed first RAM and restarted.
Still beeping.
Removed second RAM card and restarted.
Still beeping.
Removed third RAM card
Workstation booted up normally.
Printer GEC-1M35 was powered on but non responsive to keyboard prompts.
(HP workstations running XP professional edition)
Did hard shut down and powered unit back on.
Green power on light went from green to red and beeped five (5x) times.
The cooling fan is blowing loudly.
Opened workstation.
Removed first RAM and restarted.
Still beeping.
Removed second RAM card and restarted.
Still beeping.
Removed third RAM card
Workstation booted up normally.
Friday, September 24, 2010
24 September 2010
Dell Vostro 200
Booted up to desktop normally.
Defragmentation analysis You should defragment this volume.
Ran Defrag
Blue Screen Of Death
Hard Shut down
Tried to boot from Hard disk
Got Error
Hard Restart
- Hit F12 Boot Menu
- Selected Utility Partition
- Choose an Option
a) Test System Run System diagnostics
Got Error
Error Code0F00:065D
MsgL IDE device failed. The self-test failed the read portion of the test.
Errror Code: 0F00:137B
Msg. IDE device failed. Blank media or no media is present in optical drive
Booted up to desktop normally.
Defragmentation analysis You should defragment this volume.
Ran Defrag
Blue Screen Of Death
Hard Shut down
Tried to boot from Hard disk
Got Error
Hard Restart
- Hit F12 Boot Menu
- Selected Utility Partition
- Choose an Option
a) Test System Run System diagnostics
Got Error
Error Code0F00:065D
MsgL IDE device failed. The self-test failed the read portion of the test.
Errror Code: 0F00:137B
Msg. IDE device failed. Blank media or no media is present in optical drive
Thursday, September 16, 2010
16 Septemeber 2010
GEC user was getting following error message in Sage
"PJ.exe application error
------------------------
The instruction at 0x60d340f0 referenced at 0x1465a28.
the memory could not be read".
FIX
download hotfix
run as administrator
"PJ.exe application error
------------------------
The instruction at 0x60d340f0 referenced at 0x1465a28.
the memory could not be read".
FIX
download hotfix
run as administrator
Wednesday, September 15, 2010
15 September 2010
Creating Clone from backup workstation using Acronis software:
1. Plug in USB External hard drive into backup workstation (500GB).
2. Put Acronis CD in backup workstation CD drive.
3. Boot up from Acronis CD.
4. Scroll down to "clone workstation".
5. Click YES.
6. Select AUTOMATIC
7. Select source hard disk (workstation).
8. Select source destination (USB hard drive).
9. Select NEXT
10.Select NO, I DO NOT WANT TO DELETE THE OTHER PARTITION.
----------------------------------------------------------------------------------------------------------------
Back up archive locator
Choose USB Verbatim HD E:
Name E: HP workstation x4600
1. Plug in USB External hard drive into backup workstation (500GB).
2. Put Acronis CD in backup workstation CD drive.
3. Boot up from Acronis CD.
4. Scroll down to "clone workstation".
5. Click YES.
6. Select AUTOMATIC
7. Select source hard disk (workstation).
8. Select source destination (USB hard drive).
9. Select NEXT
10.Select NO, I DO NOT WANT TO DELETE THE OTHER PARTITION.
----------------------------------------------------------------------------------------------------------------
Back up archive locator
Choose USB Verbatim HD E:
Name E: HP workstation x4600
Subscribe to:
Posts (Atom)