Thursday, January 3, 2013

03 January 2013

After update no change in tax deductions

1. Go to Server

2. Log into TS-MAIN

3. Open Payroll > Tools

4. Download Taxes then click Yes

5. Enter Sage Customer #

6. Close window after download compete.

Friday, May 6, 2011

6 May 2011

iPhone 4 Email error


Unable to Move Message
The message could not be moved to the mailbox Trash.

Summary

When accessing your email account on your Apple iPhone using IMAP it does not save emails to the correct Drafts, Sent or Trash folder or does not save draft, sent or trash emails to the server at all.

Cause

iPhone uses its own set of folders for draft, sent and trash folders which are different to other email applications. iPhone can also be configured not to save a copy of the emails to the server and instead save them only on the iPhone.

Resolution

  1. Choose Settings > Mail, Contacts, Calandars.
  2. Tap your Hosting email account.
  3. Scroll down and tap Advanced.
  4. Under Mailbox Behaviour tap Drafts Mailbox.
  5. Tap Drafts under On the server.
  6. Tap Advanced in the top left to go back.
  7. Tap Sent Mailbox.
  8. Tap Sent under On the Server.
  9. Tap Advanced in the top left to go back.
  10. Tap Deleted Mailbox.
  11. Tap Trash under On the Server.   Link

Wednesday, October 27, 2010

26 October 2010

To release locked files in Sage.

At Application Server (Sage)

Start>Run>w3monv75

You are now in Pervasive Software Utility Monitor

Open Micro Kernel>Active Users or alternatively Active Files

Observe active files and/or users

After making sure data is saved and users are logged off, delete files and users.

If necessary, restart Sage server. That will release all locked files every time.

Monday, October 18, 2010

18 October 2010

GEC-1M36 could not print to shared printer (spooling error)

Printer GEC-1M35 was powered on but non responsive to keyboard prompts.

(HP workstations running XP professional edition)

Did hard shut down and powered unit back  on.

Green power on light went from green to red and beeped five (5x) times.

The cooling fan is blowing loudly.

Opened workstation.

Removed first RAM and restarted.

Still beeping.

Removed second RAM card and restarted.

Still beeping.

Removed third RAM card

Workstation booted up normally.

Friday, September 24, 2010

24 September 2010

Dell Vostro 200

Booted up to desktop normally.
Defragmentation analysis You should defragment this volume.
Ran Defrag
Blue Screen Of Death

Hard Shut down

Tried to boot from Hard disk

Got Error

Hard Restart

- Hit F12 Boot Menu
- Selected Utility Partition
- Choose an Option
     a) Test System Run System diagnostics

Got Error

Error Code0F00:065D
MsgL IDE device failed. The self-test failed the read portion of the test.

Errror Code: 0F00:137B
Msg. IDE device failed. Blank media or no media is present in optical drive

Thursday, September 16, 2010

16 Septemeber 2010

GEC user was getting following error message in Sage

"PJ.exe application error
------------------------
The instruction at 0x60d340f0 referenced at 0x1465a28.
the memory could not be read".

FIX

download hotfix

run as administrator

Wednesday, September 15, 2010

15 September 2010

Creating Clone from backup workstation using Acronis software:

1. Plug in USB External hard drive into backup workstation (500GB).

2. Put Acronis CD in backup workstation CD drive.

3. Boot up from Acronis CD.

4. Scroll down to "clone workstation".

5. Click YES.

6. Select AUTOMATIC

7. Select source hard disk (workstation).

8. Select source destination (USB hard drive).

9. Select NEXT

10.Select NO, I DO NOT WANT TO DELETE THE OTHER PARTITION.
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Back up archive locator

Choose USB Verbatim HD E:

Name E: HP workstation x4600