26 October 2010

To release locked files in Sage.

At Application Server (Sage)

Start>Run>w3monv75

You are now in Pervasive Software Utility Monitor

Open Micro Kernel>Active Users or alternatively Active Files

Observe active files and/or users

After making sure data is saved and users are logged off, delete files and users.

If necessary, restart Sage server. That will release all locked files every time.

18 October 2010

GEC-1M36 could not print to shared printer (spooling error)

Printer GEC-1M35 was powered on but non responsive to keyboard prompts.

(HP workstations running XP professional edition)

Did hard shut down and powered unit back  on.

Green power on light went from green to red and beeped five (5x) times.

The cooling fan is blowing loudly.

Opened workstation.

Removed first RAM and restarted.

Still beeping.

Removed second RAM card and restarted.

Still beeping.

Removed third RAM card

Workstation booted up normally.

24 September 2010

Dell Vostro 200

Booted up to desktop normally.
Defragmentation analysis You should defragment this volume.
Ran Defrag
Blue Screen Of Death

Hard Shut down

Tried to boot from Hard disk

Got Error

Hard Restart

- Hit F12 Boot Menu
- Selected Utility Partition
- Choose an Option
     a) Test System Run System diagnostics

Got Error

Error Code0F00:065D
MsgL IDE device failed. The self-test failed the read portion of the test.

Errror Code: 0F00:137B
Msg. IDE device failed. Blank media or no media is present in optical drive

16 Septemeber 2010

GEC user was getting following error message in Sage

"PJ.exe application error
------------------------
The instruction at 0x60d340f0 referenced at 0x1465a28.
the memory could not be read".

FIX

download hotfix

run as administrator

15 September 2010

Creating Clone from backup workstation using Acronis software:

1. Plug in USB External hard drive into backup workstation (500GB).

2. Put Acronis CD in backup workstation CD drive.

3. Boot up from Acronis CD.

4. Scroll down to "clone workstation".

5. Click YES.

6. Select AUTOMATIC

7. Select source hard disk (workstation).

8. Select source destination (USB hard drive).

9. Select NEXT

10.Select NO, I DO NOT WANT TO DELETE THE OTHER PARTITION.
----------------------------------------------------------------------------------------------------------------

Back up archive locator

Choose USB Verbatim HD E:

Name E: HP workstation x4600

13 September 2010

Issue Three (3) Proliant 180G6 Servers Windows Server 2008.
The domain controller is running 64bit OS.
The Application Server is running 32bit OS.
The Exchange Server is running 64bit OS.

All three have the same shutdown error:

HP Proliant Shutdown Service: System is too hot or has lost cooling.

HP support said to update BIOS as of August 4th, 2010 the update is 7/23/2010.

Domain Controller BIOS/Date                              HP 020 5/19/2010
Application Server BIOS/Date                              HP 020 12/9/2009
Email Server BIOS/Date                                       HP 020  7/23/2010

9September2010

Sage Error:

Data Folder Open Validation Error
Failed To Open Control File